Your privacy matters to us. This Privacy Policy explains exactly what personal information 888okx collects from players in Bangladesh, how that information is used, how it is protected, and what rights you hold over your own data.
This Privacy Policy ("Policy") describes how 888okx ("we", "us", "our", "the Platform") collects, uses, stores, shares, and protects the personal information of players and visitors who access the 888okx website and its associated services, including sports betting, live casino, slots, and crash games.
888okx is committed to protecting the privacy and personal data of every individual who interacts with our Platform. We handle all personal information with care, in accordance with internationally recognised data protection principles and best practices applicable to online gaming operators serving the Bangladesh market.
By registering an account on 888okx or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue your use of the Platform and may request the closure of your account by contacting us at [email protected].
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which form part of the agreement between you and 888okx.
For the purposes of this Privacy Policy, 888okx acts as the data controller in respect of all personal data collected from players and visitors through the Platform. As data controller, 888okx determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
All enquiries, requests, and complaints relating to the processing of your personal data by 888okx should be directed to our support team at the contact details set out in Section 14 of this Policy.
888okx collects personal information through several channels including account registration, identity verification, payment processing, gameplay activity, and your direct communications with our support team. The categories of personal information we collect are described below.
We may receive personal data about you from third-party service providers including payment processors, identity verification agencies, fraud detection services, and our game studio partners (such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe) where such data is necessary to operate the Platform, verify your identity, or prevent fraud.
888okx uses the personal data we collect for the following specific purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and maintaining your 888okx account, verifying your identity, and enabling you to log in and access Platform services. |
| Payment Processing | Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods in Bangladeshi Taka (৳). |
| KYC and Fraud Prevention | Verifying your age (18+ requirement), identity, and source of funds; detecting and preventing fraudulent activity, money laundering, and account abuse. |
| Responsible Gaming | Monitoring betting patterns, enforcing deposit limits and self-exclusion orders, and identifying players who may be experiencing harm from gambling. |
| Customer Support | Responding to your enquiries, complaints, and responsible gaming requests via email at [email protected]. |
| Platform Improvement | Analysing usage patterns and player behaviour to improve the functionality, performance, and content of the 888okx Platform. |
| Promotions and Communications | Sending you bonus offers, promotional updates, and seasonal offers (e.g., BPL season, Eid, Pohela Boishakh) where you have opted in to receive marketing communications. |
| Legal Compliance | Meeting our obligations under applicable anti-money laundering, responsible gaming, and data protection frameworks. |
888okx processes your personal data on the following legal bases:
888okx does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial purposes. We may share your personal data only in the following limited circumstances:
We share personal data with carefully selected third-party service providers who assist us in operating the Platform, including payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), identity verification providers, fraud detection agencies, cloud hosting providers, and customer support technology vendors. All such providers are contractually required to handle your data securely and only for the purposes we specify.
When you play games supplied by third-party studios such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, or Spribe, limited technical data (such as a unique player session identifier) may be shared with those studios solely for the purposes of facilitating gameplay and resolving game-related disputes. No personally identifiable information beyond what is strictly necessary for gameplay is shared with game providers.
We may disclose your personal data to competent authorities, law enforcement agencies, or regulatory bodies if we are required to do so by applicable law, court order, or in response to a lawful request from a government authority. We will notify you of any such disclosure to the extent permitted by law.
In the event of a merger, acquisition, reorganisation, or sale of all or substantially all of the assets of 888okx, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and any change in the identity of the data controller with reasonable advance notice.
888okx uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, analyse usage patterns, and support fraud prevention measures. The types of cookies we use are described below:
You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 888okx Platform. For detailed instructions on managing cookies in your browser, refer to the help documentation provided by your browser developer.
888okx retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the duration of your active account relationship with us and for a reasonable period thereafter to meet our legal, regulatory, and operational obligations.
Specifically:
When personal data is no longer required, 888okx will securely delete or irreversibly anonymise it in accordance with our internal data retention and disposal procedures.
888okx employs a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:
As a player on the 888okx Platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request":
We will respond to all valid data rights requests within 30 calendar days of receipt. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension within the initial 30-day period.
The 888okx Platform is strictly intended for adults aged 18 years and above. We do not knowingly collect, process, or store personal data from any individual under the age of 18. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close any associated account.
If you are a parent or guardian and believe that your child has provided personal information to 888okx, please contact us immediately at [email protected] so that we can take appropriate action without delay.
The 888okx Platform does not contain links to external third-party websites. However, our game studio partners (such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe) operate their own independent platforms that may be governed by their own privacy policies. 888okx is not responsible for the privacy practices of any third-party game provider or technology partner, and we encourage you to review the privacy policies of any third-party services you interact with independently of the 888okx Platform.
888okx reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or the evolution of the Platform's services. When material changes are made, we will notify registered players by email to the address associated with their account and by displaying a prominent notice on the Platform prior to the changes taking effect.
The "Effective Date" displayed at the top of this Policy indicates when the current version came into force. We encourage you to review this Policy periodically. Your continued use of the 888okx Platform following the effective date of any updated version of this Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 888okx, please contact our dedicated privacy support team through the following channel:
We take all privacy-related communications seriously and are committed to resolving your concerns promptly and fairly.
Every data protection commitment we make is backed by technical controls, contractual safeguards, and the dedicated work of our security and compliance teams.
Every byte of data exchanged between your device and the 888okx Platform is protected by 256-bit SSL/TLS encryption. Whether you are logging in, placing a bet, or processing a bKash withdrawal, your information travels through a fully encrypted channel.
888okx does not sell, rent, or trade your personal information to any unaffiliated third party for commercial purposes. Your data is used only to operate the Platform, process your transactions, and keep your account secure.
We document every purpose for which we use your data in plain English. The table in Section 4 of this Policy maps each data use to a clear, understandable description so you always know exactly what 888okx does with your information.
888okx respects your right to access, correct, export, restrict, or delete your personal data at any time. Simply email [email protected] with a "Data Rights Request" subject line and our team will process your request within 30 days.
We retain your data only for as long as necessary. Once an account is closed and the minimum retention period has passed, your personal data is securely deleted or irreversibly anonymised in line with our internal disposal procedures.
Although 888okx primarily serves players in Bangladesh, we align our data protection practices with internationally recognised standards including GDPR principles — including lawful basis for processing, data minimisation, and purpose limitation.
Our support team is available around the clock to handle data rights requests, privacy complaints, and general enquiries. You can also review our Terms & Conditions or explore the platform when you're ready to play.